Say BYE to Man-Driven Works…  For We Are in AI-Driven World…

When we take the history of the past 15, subcontracting the tasks to international assistance and part-time workers has been the go-to solution for business tycoons looking to grow on a budget. Because of budding progress in AI systems, this trend is starting to change. The next wave of outsourcing is to virtual assistants/digital assistants. There are numerous administrative jobs that are being increasingly executed by machines; such tasks, historically performed by a personal assistant or secretary, include reading text or email messages aloud, searching for the phone numbers from contact book, scheduling calendar, making phone calls and reminding the end-user about appointments.

Virtual Assistants Siri, Alexa, Google Assistant, And Cortana Are on a Race To Win…

An imperative part of an effective digital assistant isn’t just its skill to handle all few tasks in one system; it will need to understand your priorities and work well with you. For sales and customer service to get better, AI-driven assistants need to have better emotional intelligence than they could in past few years. Many a company are in competition to surrender the Virtual/Digital Assistant arena. Popular virtual assistants currently comprise Amazon’s Alexa, Apple’s Siri, Google’ Google Assistant and Microsoft’s Cortana and so on.

A virtual assistant or AI assistant or digital assistant is an application that can comprehend voice instructions in human language and can execute the commands as given by the user. The Virtual Assistants such as Apple’s Siri, Amazon’s Alexa, Google’ Google Assistant, And Microsoft’s Cortana are on a race to win… Thanks to advances in artificial intelligence (AI) techniques, the precision of speech recognition systems has been enhanced significantly, with Google and others covering up 95% accuracy. Though the trend has taken a deviation to change, digital assistants give promise for enhancing workplace yield and collaboration. Speech Recognition technologies have joined with Cloud Computing and Machine Learning and thus resulted in the advent of Virtual assistants. Amazon, Google, Microsoft and IBM have the monopoly in speech technologies, but each has its own strengths.

According to a recent report, Apple is paving way to a new Siri SDK that will let app developer’s complete access to the voice-controlled software, adding that the tech giant is preparing a Wi-Fi Speaker for Siri, which will have the same feature and functionality as Google Home or Amazon Echo.

To make its voice-controlled assistant more user-friendly, Amazon’s Echo is expected to include a built-in camera as well as facial recognition technology in its hardware. If these two exclusive features are added into Amazon Echo competitor for Siri, it will surely be quite a few steps ahead of the competition.

Apple’s Siri virtual assistant is the best known in the market of Virtual Assistants. Amazon dominates the home virtual assistant home appliance market. Apple and Amazon can’t simply compete with Google’s Virtua Assistants over next few years. That is what the user reviews prove. But, it is only a supposition! Because a dozen years back, Nokia and Blackberry ruled the world of smart phone users. Apple did not have a phone. And most smart phone users had never heard of Android and iOS. But, today we can’t imagine a Mobile world without Android and Apple. So, there is not guarantee for our belief on virtual assistants lead in the current market.

Virtual Assistants – A Flashback and Future

Mainly four key technological milestones have helped popularize speech technologies. The first move was of Google by the launch Google Voice Search a decade ago, which used speech recognition to accelerate searches on mobile devices.

Later in 2011, Apple launched Siri with more conversational interactions and uplifted speech technology to greater mainstream awareness. The same year, IBM Watson attracted the smartphone users with its TV appearance on game show Jeopardy! In 2015, Amazon launched Echo and its Alexa virtual assistant, an ultra-hit feature for home use.

And very recently, Amazon unveiled Alexa for Business. Besides Amazon, so many other companies have expanded their focus to AI-driven assistants explicitly at business; Cisco’s Spark Assistant, Microsoft’s Cortana, Voicera’s Eva, Nuance Dragon and IBM Watson Assistant are the major AI-Driven Assistants deployed for business uses to its end-users.

Can you imagine that we can assign specific behavior to our digital assistants? This has been shown in movies like Interstellar, Her and Iron Man to make our commands and requests more conversational and fluid. The existing batch of Siri, Alexa and Cortana have names and little touches of humanity programmed in, but what will it be like when you can make adjustments to your own assistant? It is not just about picking an accent — this is about adjusting communication style to supplement effectiveness and gratification.  As these kinds of assistants are generally quantified by its capacity to understand the natural/human language; the digital assistants of the future will be deployed and designed for personality. That means they can learn how to best work with you rather than you learning how each of the systems currently work.

The future of the Virtual assistants is not where Apple or Google dominates on smartphones, or nor where Amazon does on home appliances. Space will be characterized by total ubiquity, which means wearables, all electronic devices, and many IoT devices and embedded into all the places where human spend time.

Virtual assistants will become core enterprise tools and will be the main way humans are enhanced through artificial intelligence (AI). The newest prediction is that Google will win the show becoming dominant in virtual assistant usage in the coming years, as Facebook rules the social media arena and as Apple in smart phone profits.

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In this digital era, the terms like Virtual Reality, Augmented Reality, Artificial Intelligence, and Machine Learning are thrown in more often. These four two letter acronyms are the futuristic technologies that are being used in the development of lots of tech products. Most of us don’t know the real meaning of these terms. Though, all four have brought some huge changes in the world of technology, the question “Which Technology can pave the way for the future” has been nagging our minds for a long time. Hope this article gives you a clear idea of how these technologies work and aid you understand their contribution to various fields.

The ‘big four’ are:

• AI – Artificial Intelligence
• ML – Machine Learning
• AR – Augmented Reality
• VR – Virtual Reality

Artificial Intelligence (AI)

Let us discuss about one of the revolutionary world changing term Artificial Intelligence. The term coined by John McCarthy is considered the father of AI  in 1955. In fact, AI is the big umbrella under which machine learning and deep learning which are being used for various applications in the market. Deep learning is the latest innovation in AI. AI has a gigantic effect on your life, whether you’re aware of it or not, and its influence is likely to grow in the coming years.

What Are The Uses of AI?

Today AI is ubiquitous, used to recommend what you should buy next online, to recognize your voice and understand what you say to virtual assistants such as Amazon’s Alexa and Apple’s Siri, to recognise who and what is in a photo, to spot spam, or detect credit card fraud etc.

A website like Amazon.com uses AI to suggest products that you could like. Facebook tells you whom you could know and want to be friends with. iOS’s Siri, and Windows Mobiles’ Cortana are all intelligent digital personal assistants which help us to find handy information when you ask for it using your voice; you can say “Where’s the nearest Coffee shop?”, “What’s on my schedule today?”, “Remind me to call John at seven o’clock,” and the assistant will respond by getting information, communicating information from your phone, or sending commands to other apps. Siri completes your tasks. Google lists search results based on your location. At the start of this year, the Washington Post reported  an algorithm that was developed by Google to potentially let self-driving cars learn to drive in the same way that humans do, through experience. These programs are all active applications of AI.

Microsoft says that Cortana “continually learns about its user” and that it will ultimately develop the skill to anticipate users’ needs. Virtual personal assistants process an enormous amount of data from a variety of sources to learn about users and be more active in helping them consolidate and track their information.

Many smart home devices now include the ability to learn your behaviour patterns and help you save money by adjusting the settings on your thermostat or other appliances in an effort to increase convenience and save energy. AI is everywhere, and it’s making a huge difference in our lives every day.

Machine Learning (ML)

Now let’s see “what is Machine Learning?”, “The use of Machine leaning” and “how does it work in our day today life?”.

Machine learning is a similar concept of AI. The term machine learning was coined by Arthur Samuel in 1959. Machine Learning is a division of artificial intelligence based on the idea that systems can learn from data, identify patterns and make decisions with minimal human intervention. Machine learning makes use of algorithms to build analytical models, assisting computers “learn” from data.

Detection of network intruders working towards a data breach, email filtering, optical character recognition,  and computer vision are all ML applications.  Machine learning is so ubiquitous today. Many researchers also think that it is the best way to make progress towards human-level AI.

AI, as the idea that machines can act intelligently, is an extensive concept. Machine learning is an idea that machines should be able to learn themselves to get access to enough data. This might sound like the territory of geeks, but it could also be a way to deliver personalised recommendations and solutions in the future.

Augmented Reality (AR) & Virtual Reality

Tim Cook, CEO, Apple said “I’m excited about Augmented Reality because unlike Virtual Reality which closes the world out, AR allows individuals to be present in the world but hopefully allows an improvement on what’s happening presently… That has resonance.”

AR and VR are very popular in these centuries. Bu the terms can be confusing. Sometimes few think AR and VR are but same.

Let us discuss about importance of AR and VR as well as how does they influenced our day to day life? Augmented reality (AR) is a technology that widens our physical world, merging layers of digital information with the user’s experience in real time. It is Boeing researcher Thomas Caudell who first coined the term Augmented Reality in 1990.

Virtual Reality (VR), by use of computer modelling and simulation, connects the user with an artificial three-dimensional (3-D) visual. In 1987, Jaron Lanier used the term ‘Virtual reality’ for the first time.

How do Augmented and Virtual Realities Differ? Virtual reality provides a digital rebirth of a real-life pulses, while augmented reality delivers virtual elements as a connect to the real world. Augmented reality is being used more and more in mobile devices such as laptops, smart phones, and tablets to change how the real world and digital images, graphics intersect and interact. Whereas in Virtual Reality is usually brought to the user through a head-mounted, or hand-held controller. This equipment establishes a connect between people and virtual reality, allows both to control and navigate their actions in an environment meant to simulate the real-time world.

Let us see, what are the main similarities between AR and VR? In terms of technology, they each exist to serve the user with an enhanced or enriched experience.

With virtual reality, you can swim with sharks. And with augmented reality, you feel a shark coming out of your screen.

When more freedom and promises are made possible for marketers because it does not need to be a head-mounted display.

Virtual Reality and Augmented Reality are the key examples of experiences and interactions enabled by a deep immersion into a simulated land for entertainment and play, or to add a new approach of interaction between digital devices and the real world.