Are you a business owner dealing with customers on a day-to-day basis? Are you very much dependent on your chatbots for your work? Are these chatbots suitably handling your customers, providing real value towards fulfilling your organization’s goal? Do you answer a ’Yes’? Then you are in the right place, doing the right thing for your business, for your customers. You need a virtual assistant in today’s digital world, and adopting digital technologies are the norms that you just can’t escape and elude! More and more chatbots are arriving, clad with AI and Machine Learning capabilities, changing the business landscape around. Let’s navigate through the eight best frameworks that will trend in the coming New Year 2021, for chatbot development –

1.IBM Watson  Assistant

This is a comprehensive, enterprise chatbot development framework, with Machine Learning capabilities and is a favorite among large companies for building some sophisticated AI chatbots serving internal needs. The very framework builds live, conversational types of chatbots compatible with varied devices, applications, and channels. If you wish to develop retail chatbots, or for banking or voice-powered chatbots exclusively for an Android application, this framework proves to be an ideal choice. IBM Watson Assistant uses the ML capabilities to build conversational models, GUI for non-technical users, supports around 13 languages, and having automated predictive analysis and a built-in translator, tone analyzer to distinguish between a positive and negative response, etc. The plus point is that it can be easily deployed in any environment, on-premise, or Cloud, with no hassle.

2.Chatfuel

Chatfuel is a leading framework for developing a Facebook Messenger Chatbot and does not require any coding. The framework helps build chatbots that are extensively used for personalized marketing, sales, and automating support in an organization. You just need to embed a Messenger chatbot to your website using Chatfuel’s Flows tab, or, Automate tabs. Just you got to go to your customer’s chat entry point or  Plugins, do a few selections, and add your chatbot to your website. The Chatfuel framework has plenty of preinstalled templates that can cater to multiple industries and use cases. It has an analytical dashboard, can integrate with multiple platforms, even a non-technical person can create, deploy a chatbot as per his requirement.

3.RASA

RASA is a leading name as an open-source framework that builds some amazing contextual chatbots. There may be many AI-driven chatbots that provide basic conversational functionalities like answering static FAQs, pre-defined queries, and so on, but the RASA framework has more capability than that and gives the feeling of human interaction due to its contextual chatbots feature.

RASA has two main components – RASA NLU and RASA CORE.

RASA NLU helps in natural language understanding and RASA CORE helps in building some conversational( and intelligent, too)contextual chatbots.RASA is going to be a trendsetter in 2021 due to the said capabilities, however, this framework is not suitable for beginners but need experts with knowledge of the NLP, deep learning, python language to build contextual chatbots

4.DialogueFlow CX

Dialogueflow CX is an advanced level of the framework, development suite for creating conversational AI applications including Chatbots, IVR bots, and Voicebots. The very framework has extensive collaboration and versioning tools, an advanced level of IVR feature support, and is optimized for enterprise-scale and complexities. DialogueFlow CX is a cross-platform framework. You can connect this one with your chosen apps, existing digital platforms, or telephony platforms. As a user of DialogueCX, you can access Google Cloud Support, Service Level Agreement (SLA) for production deployments.

DialogueFlow CX has an amazing level of advanced natural language and speech capability that allows developers to take advantage of some 40 plus prebuilt templates. The speech-to-text and text-to-speech capability of this framework support real-time streaming as well as synchronous modes.

5.BOTPRESS

Botpress is an open-source AI-Conversational framework and offers modular architecture to build chatbots. A major advantage of this type of framework is that you can locally build a chatbot and deploy it on any chosen Cloud host. Now, if you have a limited technical resource but you need to automate some major chunks of your daily operations, Botpress comes as a handy solution. The underlying programming language of Botpress is Java script, and it supports NLP, and can easily integrate into FB Messenger, your website, Telegram, MS teams, Slack, and so on.

6.WIT.AI

Acquired by Facebook in the year 2015, Wit.ai is also an open-source chatbot framework that is going to rule 2021. Being open-source, Wit.ai  provides you with the facility of free browsing of its existing bots and apps and start your building process. Even a beginner can do this due to its well-documented API feature. Integral programming languages are Python and Ruby, and it supports NLP, too. This framework can easily integrate into  FB Messenger, home automation, wearable devices, Telegram, Slack, mobile apps, etc. Its SDK is readily available in Ruby, Python, NodeJS, iOS languages. It also supports over 80 languages around the world.

7.Microsoft Bot Framework

Microsoft Bot Framework is one of the most sophisticated frameworks for chatbot building and is extremely powerful if combined with other Microsoft tools like Azure Bot Service, Bot Builder, and varied cognitive services. If you want to build an intelligent, interactive chatbot for your organization, this framework can be useful in so many ways-  your developers can develop or build chatbots, publish as well as manage them, all in one place. Moreover, you will find multiple use cases for this type of framework because of its massive capabilities of providing seamless customer service and data retrieval features.LUIS is the keyword here. LUIS means Language Understanding Intelligent Service, which improves the innate quality of a bot conversational service. Access to LUIS is a major facility you can capitalize on for your business.

8.Amazon LEX

Amazon LEX is a popular chatbot building framework and is quite handy for building conversational interfaces using voice and text, both. Advanced Deep Learning capabilities such as Automatic Speech recognition(ASR) and Natural Language Understanding(NLU) can help you build bots giving life-like conversational interactions and greatly engaging user experiences. Some benefits of the Amazon LEX framework are –

• Easy –to-Use
• One-click deployment
• Seamless AWS integrations feature
• Cost-effective
• Developing complex interactions into simple UI

Here you are!

As 2021 is just a few days away from now, it’s the unabated excitement that awaits all of the businesses worldwide, across industries. Be it an SMB to StartUps or Enterprises, all are gearing for big developments, big achievements, in their respective spectrums. They are looking for the most feasible and cost-effective virtual assistants in their possession to realizing their customer-centric, business-oriented goals through the medium of some terrific chatbot building frameworks that are also going to set trends in 2021.

We offer a range of personalized chatbot services to match your target audience. Deploy a Smart Digital Chatbot for your business today!

What is PWA? You’d probably say ‘Progressive Web Apps’. This is what PWA stands for. But how it holds importance in today’s ‘app world’? It is its ‘browser feature’ that makes a PWA much convenient because you don’t need to download a Progressive Web App (PWA) from an AppStore. It is available and operational in a web browser. It works as a website only! They are developed using technologies like JAVA Script, CSS, and HTML. Progressive web apps must-have capabilities like using a progressive codebase they work in various browsers, and devices like mobile and web, both. Besides, these applications can run in offline mode, and still leverage engagement tools like push notifications. PWAs are getting popular due to their appealing features and seamless browsing experience even on mobile phones – can function in offline mode, better loading experience, and ease of accessibility. So, let’s see which top 6 Progressive Web Applications frameworks will pick up the trend in 2021 as well.

1.ReactJS

ReactJS is considered as the foundation for React Native, this makes it very appealing as it can easily port apps that are built with React to the React Native apps.ReactJS was released by Facebook in the year 2013. It’s the component-centered approach towards development that makes it an appealing framework. It is very popular among developers owing to its vast JAVAscript Library. Every component of the ReactJS framework is built by using Java Script. This can be easily reused. Some significant advantages of ReactJS are –

• Developers do not need to learn a new language if they know JavaScript and as we know, each component of ReactJS is built using JavaScript.
• ReactJS enabled PWAs framework is highly flexible. Also, they are quite scalable along with additional packages.
• The same codes can be deployed for Native Apps.
• Virtual DOM speeds up the rendering process.
• PWAs framework uses varied JavaScript libraries that allow the generation of API, server-side, the static rendered pages as well as routing.

2.ANGULAR JS

ANGULAR JS was built by Google in the year 2010. It is a powerful framework for building some powerful web apps. The framework can build some large-scale, high-performance applications for the web which are easy to maintain, too!AngularJS uses Javascript to build solid, reliable PWAs. Launched in the year 2017, Angular 5 was the first-ever version that supported  PWAs.  JSON is the keyword here as it saves developers to build a web app from the scratch.  Angular8 contradicts the earlier versions that demanded high expertise to work on. Angular 8 has the new two exclusive CLI commands that simplify the process of installing a web app onto a mobile-set.

Like ReactJS, this one is easy to implement making it a favorite choice for developers around the world. Hence, no doubt, this will be a trending PWAs framework in 2021. Google does the maintaining part of codes, that’s big support at an operational level.

3.IONIC

Being an open-source SDK, you don’t have to purchase it, and could be used by just anyone knowing Angular and other web technologies. It is a favorite PWA development framework as it has a huge pool of libraries consisting of components compatible with both, iOS and Android. With the help of WebView, IONIC is often used for building pages that are running inside a device browser.

It happens to be a favorite choice for small businesses owing to its low-cost development factor. Built-in browser instruments, debugging tools make this framework easy to maintain.

Moreover, being clad with a huge library of plugins, IONIC can easily access APIs without any requirement of coding.

4.VUEJS

It’s really easy to start with VueJS and is widely adopted by the community of developers. It is distributed under MIT license and is an open-source, front-end JavaScript framework. Starters can easily learn this as it involves simple coding, besides, other simple features like its ability for high-speed rendering, routing, help to streamline the development process on the part of developers.

5.SVELTE

SVELTE is also a component-based framework just like VueJS though written differently in the fundamentals and is positioned as a “Reactive Framework” in the market. Even this framework is distributed in the market under the license of MIT. GoDaddy, The New York Times have adopted this framework for obvious reasons.

Using a leaner code, SVELTE helps in fast loading of pages, in Syntactic analysis and execution parts. Being a versatile framework, it has a big role to play in the CSS progressive web app frameworks.

6.PWA Builder

PWA framework, founded by Microsoft, is an open-source framework that is a great way to develop components for web apps across various devices and platforms. A large community of mobile app developers vouches for this framework which supports iOS and Android apps development also. Without much effort, the PWA  Builder can convert a website into a powerful PWA.

Not sure which PWA framework is ideal for your web application?

If you are a small business or startup looking to capitalize on the modern PWA framework, or you already have one and looking to upgrade with a new one that might fetch better solutions, to match your business goals, then you need to keep eye on the evolving frameworks being introduced to the market often. No doubt, these 6 given PWAs will be the most demanding and trendy ones in 2021.

Want to know more about how PWA frameworks impact your web application, which one to select? We can help you in integrating the right one into your business application!  Checkout Our Web Application Development Services to get you started.